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Cancellation & Refund Policy

All cancellation and alteration requests must be submitted in writing to [email protected].

All cancellation and alteration requests must be submitted in writing to [email protected].
Before
early birdCancellations received before the early-bird deadline — full refund, less a 10% administrative fee.
After
early birdCancellations of early-bird registrations received after the early-bird deadline — 50% of the registration fee refunded.
After final
dateCancellations received after the final cancellation date — no refund will be issued.

iGood to know

Refund eligibility is determined by the date your written request is received, not the date of the event. Approved refunds are processed to the original payment method and settled in USD; any bank charges or currency-conversion costs are borne by the registrant.

Substitutions are welcome as an alternative to cancellation — see our Terms & Conditions for the substitution process.

✓Questions

For any questions about registration or this cancellation policy, contact [email protected].

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Early-bird registration has been extended to 19 November 2026.

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